This issue has been resolved. The Customer Manual search function is now working.
Posted Sep 27, 2021 - 17:13 AEST
Update
We are continuing to work on a fix for this issue.
Posted Sep 27, 2021 - 15:29 AEST
Identified
Due to an issue at one of Amazon's AWS data centres, the Customer Manual search function is timing out. We're looking at re-routing traffic to another AWS data centre to restore service.