Reported: Dashboards require another authentication
Posted Nov 04, 2022 - 14:39 AEDT
Investigating
We have received bug reports regarding the following: CSAT reports are blank Weekly reports not sent out NPS gauge displaying no data Links to dashboards prompting to log in again
We are investigating these bugs.
Posted Nov 01, 2022 - 14:46 AEDT
Update
We have received bug reports regarding the following: Weekly reports not sent out NPS gauge displaying no data Links to dashboards prompting to log in again
We are investigating these bugs.
Posted Oct 31, 2022 - 19:38 AEDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 28, 2022 - 17:19 AEDT
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 24, 2022 - 08:00 AEDT
This incident affected: Customer Surveys & CSS Form, Portal, Displays & Reports, Interactive Dashboards, SMS Alerting, API, Customer Manual, Product Announcement Emails, Public Facing Website, and Blog.