We can confirm that all reports have been successfully generated and this issue is resolved.
This incident was caused by failure of our PowerBI data refresh process that did not trigger our alerting system.
Posted Jun 01, 2021 - 11:14 AEST
Monitoring
We discovered a problem with the data refresh of our PowerBI reports. This has now been fixed and the monthly reports have been recreated. Please check the link to your report and let us know (support@cio-pulse.com) if there's still a problem.
We're sorry for this delay in producing your monthly report.
Posted Jun 01, 2021 - 10:30 AEST
Investigating
We are currently investigating an issue where the monthly reports are blank.
Posted Jun 01, 2021 - 09:44 AEST
This incident affected: Portal, Displays & Reports.